We are recruiting a personable, detail-oriented individual to work as part of a team to collect blood from volunteer blood donors to help us meet the ongoing blood transfusion needs of patients in our communities.
Our excellent training program will provide you with the knowledge needed to evaluate blood donor health history eligibility and to perform whole blood and automated collections. Our Phlebotomists on our mobile units also drive our trucks to community sites to conduct blood collections.
This full-time position requires the ability to travel to various work locations and work variable shifts. Additional requirements: two years of experience in customer service or health care; demonstrated interpersonal and communication skills; involves physical exertion including, but not limited to prolonged standing, bending, and lifting/carrying up to 60 pounds; current WA. State driver's license, 3 years licensed driving and clear driving record.
Certified Medical Assistant or two years of college preferred science emphasis a plus. Also work history in a health care environment preferred. We offer great benefits and a pleasant working environment. The starting wage for our phlebotomy position is $15.22 per hour.
Qualified applicants may submit a resume, but must also submit a completed Puget Sound Blood Center employment application. This form is available at http://www.psbc.org/careers/index.asp. Completed forms (with resumes and cover letters if applicable) should be submitted via email to humanresources@psbc.org (completed application must be sent as a scanned document, not as a converted text file); via fax to 1-866-286-8495; or via USPS mail to Human Resources, Puget Sound Blood Center, 921 Terry Avenue, Seattle, WA 98104-1256.
Guest Services Representative / Front Desk / Customer Service in Spokane
Assures highest possible level of guest satisfaction. Responsible for capturing sales through reservations and sales inquiries. Coordinates front office activities to assure that guest service standards are consistently met and optimum number of rooms are occupied.
RESPONSIBILITIES
RESPONSIBILITIES
Sells the value of Extended Stay America to all inquiries (via telephone and in person) and strives to convert them into reservations and occupied rooms.
Responsible for conducting courtesy calls within 20 minutes after guest check-in.
Probes to uncover as much information from guests as possible to assist in the gathering of potential sales leads, as well as understanding/defining market segmentation and company information.
Processes guest reservations, registrations, payments, and departures. Handles collection efforts of all in house balances and notifies management of potential liabilities.
Balances all cash, check, credit card and city ledger accounts through verification. Shift reports and performs audit functions if assigned.
Responsible for thorough understanding and effective performance of property management system.
Maintain and organize work area and clean model, lobby and Front Desk area daily.
Respond to all guest requests and follow through to assure satisfactory outcome and compliance.
Offers Guest assistance when needed whenever possible.
Complies with all safety and security policies in accordance with Extended Stay America standards.
Involves cross training into the housekeeping and laundry areas so that assistance can be given as needed.
Responsible for performing competitive checks nightly to other hotels in area.
Educates competitors on using Extended Stay America as an option for overflow guests
Requirements
High school diploma or general education degree (GED); OR 1-3 months related experience and/or training; or equivalent combination of education and experience.
This position is part time, offering up to 24 hours per week.
This position is part time, offering up to 24 hours per week.
TO APPLY GO TO http://goo.gl/JNIafq
Flight Dispatcher 3 in Everett, Washington
No Security Clearance Required
Provides flight planning and dispatch services for company test, demonstration, repositioning, customer delivery and visiting aircrew. Coordinates delivery flight planning with company contracts, weights, traffic management and customer flight crews.
Communicates flight plans to management and other flight operations personnel. Coordinates schedules and flight / delivery plans to support efficient flight operations within cost constraints.
Prepares weather briefing folders and electronic flight plan; international overflight clearances with government agencies.
Coordinates departure, enroute, special use airport arrival requirements with FAA, Air Route Traffic Control Centers (ARTCC), files domestic and international flight plans and updates them as required to meet departure schedules.
Maintains required flight documents to support domestic and international flight operations. Continuously improves processes to meet management schedules and objectives.
• Adaptability
Understands changes in own and others' work and situations; may be asked to explain the logic or basis for change to less experienced employees; actively seeks information about changes affecting own and fellow employees' jobs.
Treats changes and new situations as opportunities for learning or growth; focuses on the beneficial aspects of change; speaks positively about the change to fellow interorganizational employees and occasionally to external customers.
Quickly modifies behavior to deal effectively with changes in the work environment; readily tries new approaches appropriate for new or changed situations; does not persist with ineffective behaviors.
• Collaboration
Works effectively and cooperatively with fellow employees, peers from other teams and/or parts of the organization and occasionally external customers; establishes and maintains good working relationships by actively involving others and helping them feel valued, appreciated, and included in discussions.
Places higher priority on team and/or organization goals than on own goals. Offers to provide help and/or leadership to other teams and/or employees and occasionally external customers when they need assistance.
• Communication
Clarifies purpose and importance; stresses major points; follows a logical sequence.
Keeps the audience engaged through use of techniques such as analogies, illustrations, humor, an appealing style, body language, and voice inflection.
Frames the message in line with audience experience, background, and expectations; uses terms, examples, and analogies that are meaningful to the audience.
Seeks input from audience; checks understanding; presents message in different ways to enhance understanding.
Uses syntax, pace, volume, diction, and mechanics appropriate to the media being used. Accurately interprets messages from others and responds appropriately.
• Customer Focus
Makes customers and their needs a primary focus of one's actions; develops and sustains productive customer relationships; uses information to understand customers' circumstances, problems, expectations, and needs; periodically becomes involved in sharing information with customers to build their understanding of issues and capabilities; considers how actions or plans will affect customers; responds quickly to meet customer needs and resolve problems; assists higher graded employees and/or project team leaders in implementing ways to monitor and evaluate customer concerns, issues, and satisfaction and to anticipate customer needs.
• Decision Making
Recognizes a wide range of potentially difficult issues, problems, or opportunities in own work group, across the organization and occasionally with external customers; determines whether action is needed.
Identifies the need for and collects information to better understand difficult issues, problems, and opportunities.
Integrates information from a wide variety of sources; detects trends, associations, and cause-effect relationships; creates relevant options for addressing difficult problems/opportunities and achieving desired outcomes.
Formulates and/or makes recommendations for decision criteria based on issue complexity; evaluates options by considering implications and consequences; chooses an effective option.
Implements decisions or initiates action within a reasonable time. Includes fellow work group members, employees across the organization, and occasionally external customers in the decision-making process as warranted to obtain good information, make the most appropriate decisions, and ensure buy-in and understanding of the resulting decisions.
Technical
• Aircraft Meteorology
Intermediate knowledge of meteorology as applicable to aircraft operations (e.g., icing, turbulence, thunderstorms, fog and low ceilings, winds aloft, pressure pattern flying, the influence of terrain on meteorological conditions, general principles of weather analysis and forecasting). The ability to comprehend and communicate program related operational requirements.
• Flight Planning
Intermediate knowledge of domestic or international weather briefing folders, computer flight plans, and over flight coordination. The ability to comprehend and communicate program related operational requirements.
• Industry Regulations
Complete knowledge of federal aviation administration and foreign regulatory agencies procedures and regulations.
• Local Airspace Requirements
General knowledge of local airspace requirements and scheduling agencies (FAA, airspace classification, Restricted Military Airspace) in order to schedule airspace for upcoming test and production flights and to comply with applicable governmental rules and regulations.
• Navigation Procedures
Intermediate knowledge of navigation procedures (e.g., Instrument Flight Rules [IFR], Visual Flight Rules [VFR]), air navigation facilities, and Air Traffic Control procedures. The ability to comprehend and communicate program related operational requirements.
Basic Qualifications For Consideration
Do you meet the criteria described in the Typical Education / Experience section of this requisition?
Do you have a FAA Flight Dispatcher license?
Typical Education/Experience
Bachelor's and typically 6 or more years' related work experience, a Master's degree and typically 4 or more years' related work experience or an equivalent combination of education and experience.
Other Job Related Information
Flight Dispatch license, industry experience, and international flight planning experience required. FOS experience desired but not required. This position will primarily work out of the Flight Dispatch Office located at Everett Field, Everett, WA.
Position Description
Provides flight planning and dispatch services for company test, demonstration, repositioning, customer delivery and visiting aircrew. Coordinates delivery flight planning with company contracts, weights, traffic management and customer flight crews.
Communicates flight plans to management and other flight operations personnel. Coordinates schedules and flight / delivery plans to support efficient flight operations within cost constraints.
Prepares weather briefing folders and electronic flight plan; international overflight clearances with government agencies.
Coordinates departure, enroute, special use airport arrival requirements with FAA, Air Route Traffic Control Centers (ARTCC), files domestic and international flight plans and updates them as required to meet departure schedules.
Maintains required flight documents to support domestic and international flight operations. Continuously improves processes to meet management schedules and objectives.
Competencies
• Adaptability
Understands changes in own and others' work and situations; may be asked to explain the logic or basis for change to less experienced employees; actively seeks information about changes affecting own and fellow employees' jobs.
Treats changes and new situations as opportunities for learning or growth; focuses on the beneficial aspects of change; speaks positively about the change to fellow interorganizational employees and occasionally to external customers.
Quickly modifies behavior to deal effectively with changes in the work environment; readily tries new approaches appropriate for new or changed situations; does not persist with ineffective behaviors.
• Collaboration
Works effectively and cooperatively with fellow employees, peers from other teams and/or parts of the organization and occasionally external customers; establishes and maintains good working relationships by actively involving others and helping them feel valued, appreciated, and included in discussions.
Places higher priority on team and/or organization goals than on own goals. Offers to provide help and/or leadership to other teams and/or employees and occasionally external customers when they need assistance.
• Communication
Clarifies purpose and importance; stresses major points; follows a logical sequence.
Keeps the audience engaged through use of techniques such as analogies, illustrations, humor, an appealing style, body language, and voice inflection.
Frames the message in line with audience experience, background, and expectations; uses terms, examples, and analogies that are meaningful to the audience.
Seeks input from audience; checks understanding; presents message in different ways to enhance understanding.
Uses syntax, pace, volume, diction, and mechanics appropriate to the media being used. Accurately interprets messages from others and responds appropriately.
• Customer Focus
Makes customers and their needs a primary focus of one's actions; develops and sustains productive customer relationships; uses information to understand customers' circumstances, problems, expectations, and needs; periodically becomes involved in sharing information with customers to build their understanding of issues and capabilities; considers how actions or plans will affect customers; responds quickly to meet customer needs and resolve problems; assists higher graded employees and/or project team leaders in implementing ways to monitor and evaluate customer concerns, issues, and satisfaction and to anticipate customer needs.
• Decision Making
Recognizes a wide range of potentially difficult issues, problems, or opportunities in own work group, across the organization and occasionally with external customers; determines whether action is needed.
Identifies the need for and collects information to better understand difficult issues, problems, and opportunities.
Integrates information from a wide variety of sources; detects trends, associations, and cause-effect relationships; creates relevant options for addressing difficult problems/opportunities and achieving desired outcomes.
Formulates and/or makes recommendations for decision criteria based on issue complexity; evaluates options by considering implications and consequences; chooses an effective option.
Implements decisions or initiates action within a reasonable time. Includes fellow work group members, employees across the organization, and occasionally external customers in the decision-making process as warranted to obtain good information, make the most appropriate decisions, and ensure buy-in and understanding of the resulting decisions.
Technical
• Aircraft Meteorology
Intermediate knowledge of meteorology as applicable to aircraft operations (e.g., icing, turbulence, thunderstorms, fog and low ceilings, winds aloft, pressure pattern flying, the influence of terrain on meteorological conditions, general principles of weather analysis and forecasting). The ability to comprehend and communicate program related operational requirements.
• Flight Planning
Intermediate knowledge of domestic or international weather briefing folders, computer flight plans, and over flight coordination. The ability to comprehend and communicate program related operational requirements.
• Industry Regulations
Complete knowledge of federal aviation administration and foreign regulatory agencies procedures and regulations.
• Local Airspace Requirements
General knowledge of local airspace requirements and scheduling agencies (FAA, airspace classification, Restricted Military Airspace) in order to schedule airspace for upcoming test and production flights and to comply with applicable governmental rules and regulations.
• Navigation Procedures
Intermediate knowledge of navigation procedures (e.g., Instrument Flight Rules [IFR], Visual Flight Rules [VFR]), air navigation facilities, and Air Traffic Control procedures. The ability to comprehend and communicate program related operational requirements.
Basic Qualifications For Consideration
Do you meet the criteria described in the Typical Education / Experience section of this requisition?
Do you have a FAA Flight Dispatcher license?
Typical Education/Experience
Bachelor's and typically 6 or more years' related work experience, a Master's degree and typically 4 or more years' related work experience or an equivalent combination of education and experience.
Other Job Related Information
Flight Dispatch license, industry experience, and international flight planning experience required. FOS experience desired but not required. This position will primarily work out of the Flight Dispatch Office located at Everett Field, Everett, WA.
However depending on workload, this position may be required to work at Boeing Field, Seattle, WA. While most support is provided during a normal first or second shift time period, duty day is flexible to enable support for customers' departure needs including day and time. Applicant must be willing to work a flexible schedule.
Normal duty hours will be first shift. Customer aircrews may elect to depart Seattle or Everett late at night or very early in the morning. While these departure times are not the typical operation, they are also not unheard of and will be supported when requested. Some overtime and rotational weekend shifts may be required.
TO APPLY GO TO http://goo.gl/ogRjJg
Patient Services Representative in Seattle
Overview:
Our Patient Services Representatives are key in facilitating patient office visits from initial contact throughout the visit, ensuring a high level of customer service.
Responsibilities:
Will greet patients in a cordial, professional manner and become an advocate during the patient's visit. Will ensure accuracy of patient information and insurance coverage. Understands payment methods, communicates fee requirements, collects and documents payment for dental services.
This position is the liaison for communication between the patient and other staff members. Ensures charts are organized and available for patient appointments. Seeks patient feedback to ensure satisfaction and schedules follow up dental appointments.
Qualifications:
Previous office and/or customer service experience, basic computer skills, with prior experience working with data base information is required. Must have the ability to communicate in a professional manner and work in a team environment.
Must have excellent organizational skills with the ability to multi-task and prioritize steps to be accomplished. Candidates with prior health care, insurance and/or medical or dental terminology experience are preferred.
TO APPLY GO TO http://goo.gl/4xxA1R
Concierge / Receptionist in Edmonds, Washington
At Sunrise Senior Living, you will be part of a dynamic and talented team of professionals dedicated to the highest standards of excellence and quality of care. Personal satisfaction and professional growth is an integral part of your career experience.
Responsibilities:
Responsibilities:
As the concierge, you provide the first impression for all visitors into the Sunrise community.
You will be responsible for greeting potential residents, families, visitors, managing both external and internal calls, taking and communicating messages.
The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts.
Other responsibilities include monitoring the Bistro area for refreshments, music, cleanliness as well as general administrative duties. It will be your role to support the welcoming and supportive feeling of a Sunrise community.
Other responsibilities include monitoring the Bistro area for refreshments, music, cleanliness as well as general administrative duties. It will be your role to support the welcoming and supportive feeling of a Sunrise community.
Qualifications:
A high school diploma or GED is required.
Proven experience in a customer service role is also required, having demonstrated excellent customer service, organizational and communication skills.
You must have good judgment, problem solving and decision making skills as well as be an organized record keeper.
Proficiency in computer skills to include the use of Microsoft Outlook, Word and Excel as well as the ability to learn new applications.
Proven experience in a customer service role is also required, having demonstrated excellent customer service, organizational and communication skills.
You must have good judgment, problem solving and decision making skills as well as be an organized record keeper.
Proficiency in computer skills to include the use of Microsoft Outlook, Word and Excel as well as the ability to learn new applications.
TO APPLY GO TO http://goo.gl/2x71Ma
Customer Service Representative in Woodindville
We are a leader in blue-collar staffing. As a customer service rep for Labor Ready you will act as the goodwill ambassador to our clients and temporary associates focusing on the customer experience both over the phone and in person. You will work with our temporary associates by assisting with the new application process, dispatching them to jobs, and facilitating payroll. This is an excellent opportunity to start learning the management ropes and to define your own career path in either operations or sales. In fact, over half of our Branch Managers were promoted from their former Customer Service Representative roles! If you’re the type of person who gives 100% to what you do, we want to talk to you.
Monthly bonus potential, based on Branch performance.
Career growth.
Excellent benefits package, Medical/Dental/Vision, 401K, Employee Stock Option Plan, Tuition Reimbursement, College Savings Plan, and free flu shots.
10 days paid vacation that increases with your length of employment, 6 paid holidays and one personal day, and 5 days paid sick leave.
Build business relationships with customers and temporary associates while providing excellent customer service.
Assist new applicants with the employment process, answer questions and qualify potential temporary associates for eligibility to work.
Assist with dispatch by preparing work tickets, distributing safety equipment, selecting associates for job assignments, and directing them to the job site location.
Occasionally, drive temporary associates to and from job sites (mileage compensated).
Input, maintain and follow-up on accounts receivable. Process credit applications and set credit limits.
Follow up with customers on outstanding invoices.
Assist in temporary associate payout and process payroll from completed work tickets.
2 years customer service experience and/or recent education or military experience.
Excellent communication skills, both written and verbal.
Ability to multi-task and work in a fast paced environment.
Strong computer skills; Ability to learn and work with new programs.
High school diploma or GED required; One year of college or technical training preferred.
Must have valid driver's license and a car that can be used for work.
Bilingual language skills a plus.
Full-time positions (32 hrs or more) offers:
Competitive salary.Monthly bonus potential, based on Branch performance.
Career growth.
Excellent benefits package, Medical/Dental/Vision, 401K, Employee Stock Option Plan, Tuition Reimbursement, College Savings Plan, and free flu shots.
10 days paid vacation that increases with your length of employment, 6 paid holidays and one personal day, and 5 days paid sick leave.
Responsibilities:
Act as a goodwill ambassador to our clients and our temporary associates.Build business relationships with customers and temporary associates while providing excellent customer service.
Assist new applicants with the employment process, answer questions and qualify potential temporary associates for eligibility to work.
Assist with dispatch by preparing work tickets, distributing safety equipment, selecting associates for job assignments, and directing them to the job site location.
Occasionally, drive temporary associates to and from job sites (mileage compensated).
Input, maintain and follow-up on accounts receivable. Process credit applications and set credit limits.
Follow up with customers on outstanding invoices.
Assist in temporary associate payout and process payroll from completed work tickets.
Qualifications:
Highest commitment to quality customer service with the ability to work with a team and unsupervised.2 years customer service experience and/or recent education or military experience.
Excellent communication skills, both written and verbal.
Ability to multi-task and work in a fast paced environment.
Strong computer skills; Ability to learn and work with new programs.
High school diploma or GED required; One year of college or technical training preferred.
Must have valid driver's license and a car that can be used for work.
Bilingual language skills a plus.
TO APPLY GO TO http://goo.gl/uSXAcn
Customer Services Front Desk Greeter in Bellevue
Provides exceptional customer service for the members and guest of PRO Sports Club, while enforcing club rules and policies. Customer Service is performed with enthusiasm and friendliness and a willingness to help others. Adherence to PROBEST values and the mission statement is expected and is critical to the success of the PRO Sports Club Member Services department.
Job Functions
- Actively greets members and guests
- Ability to arrive to work 5 -15 minutes prior to your assigned shift start time
- Attends daily warm-up before each shift
- Accurately logs a usage for all members who enter the club
- Ensures non members sign in the visitor log when visiting as a spectator or dining in the Bistro
- Provides correct information for the customers
- Team worker
Education/Experience
- Minimum of 18 years of age and a high school graduate or equivalent.
- Experience in customer service, computers and cash register experience preferred.
- Current CPR Certification required (From either Red Cross or American Heart Association)
TO APPLY GO TO http://goo.gl/GLju10
Service Order Specialist in Arab, Alabama
| The Service Order Specialist is responsible for the timely, accurate, and compliant execution of orders received from the Retail Sales organization into the appropriate OSS systems. The performed activities of this position include order assessment and entry, order clarification management, and other activities as required in fulfilling customer orders. The Order Fulfillment Specialist reviews, plans and proactively manages fulfilling a customer contract into the appropriate OSS systems to ensure customer and company requirements are met. This is a role which has critical interactions with Sales, Sales Support, Pricing, Coordination, Provisioning, Engineering, and Billing teams as appropriate to complete order fulfillment tasks. The Service Order Specialist is also responsible to ensure all customer signature/acknowledgement and technical required documents are received and appear to be executed properly prior to processing. This position is responsible to build the service items signed for by the customer accurately into the OSS systems for provisioning and billing as specified within the order packet submitted. Additionally, the Service Order Specialist is responsible for outlining any missing or inaccurate documents or information to the Sales and/or Sales Support Teams. |
| Responsibilities include but are not limited to: |
| Key Responsibilities: Interacts directly with Sales, Sales Engineers, Sales Support, Coordination and Billing Teams to ensure orders are processed in a manner which delivers EarthLink customers the best customer experience possible. Successfully process simple and complex requests using approved processes within the appropriate OSS systems. Consistently meets average productivity targets on a daily basis. Establish and maintain communications, as needed, with key Sales and Sales Support stakeholders throughout the order fulfillment process into the OSS’s. Review, analyze and build orders into the OSS systems in a timely and accurate manner. Adhere to company ordering policies and processes to ensure SOX compliance. Communicate with Sales and other departments as needed on order specifications, additional needs or special handling requirements via the OSS systems. Identify and select submission/processing defects within the appropriate OSS systems. Proactively escalate and seek resolution to issues related to meeting order processing commitments. Support and adopt requirements to integrate new products into the OSS infrastructures. Collaborate & manage orders, with peers and other departments, to execute large multi-business deals |
| Qualifications: |
| Position Requirements: Required Skills/Competencies: 1- 2 years Transactional Order Enrichment Experience Preferred Strong Computer skills, e.g. Outlook, Microsoft Excel, Word Highly organized/able to handle multiple tasks simultaneously High level of accuracy and attention to detail Outstanding verbal and written communication skills Ability to work occasional overtime (evenings and/or weekends) during peak volume periods and/or during OSS implementations Desired Characteristics Prior experience in a customer order processing environment with the ability to successfully manage through potential order detail discrepancies. Proactive & Resourceful Consistently able to use above average analytical skills, has good comprehension and problem solving skills Ability to work in a fast-paced team environment with ability to maintain self-discipline to ensure an accurate product is released into the OSS’s Experience using the following OSS systems is preferred, but not required: STARS, OMS, Wizord, Ocean, Metasolv, TBS, and WAVE Must be able and willing to learn new systems, applications and processes as developed and released for use Minimum Education: High School Diploma/GED Equivalent TO APPLY GO TO http://goo.gl/ybPqHL |
Patient Services Representative/Insurance Verifier in Edmonds, Washington
| Position Description |
| Purpose: To deliver outstanding customer service for all our patients and internal/external customers while providing efficient and effective daily operation of the imaging center front office: patient scheduling, registration, and insurance verification and/or authorization. Responsibilities: Greet Patients and Visitors: Greets patients and visitors to the imaging center with a smile. Provides inviting atmosphere; directs visitors appropriately, and accompanies patients/visitors as needed. Answer Phones: Quickly and personably responds to all phone inquiries. Customer Satisfaction: Understands the needs of our customers, effectively provides service and/or resolves problems, escalates issues to Lead or Manager as needed. Dedicated to meeting the expectations of internal and external customers, working to create a positive experience for all. Insurance Verification: Verifies insurance and potential necessity for pre-authorization. Determines appropriate insured, policy, group and billing addresses of primary, secondary, and tertiary insurances. Recognizes and follows MSP, ABN, and COB rules for each payer when applicable. Registration and Check-In: Assists patients with registration process with professionalism and accuracy. TO APPLY GO TO http://goo.gl/eMxxgR |
Customer Service Specialist 1 in Seattle, Washington
| This position is the point of contact for customers and acts with good judgment and high motivation to represent the customer experience team with a focus on exceeding customer expectations. This position performs extensive work in the company’s billing and operations database systems. Responsibilities: |
- Answer customer sales calls and set up new customer accounts.
- Enter and process customer orders and work request.
- Respond to all customer email inquiries and website support questions.
- Respond to and resolve customer billing inquiries.
- Perform accounts receivable duties including posting daily cash receipts.
- Work occasional evenings and weekends at community outreach events.
- Other duties as assigned.
- Bachelor’s degree preferred.
- Clean WA State Drivers License
- One or more years of experience in customer service preferred.
- Excellent computer skills.
- Strong listening skills.
- Excellent writing skills.
- Professional phone manner.
- Commitment to providing exemplary service with uncompromising integrity.
- Excellent communication and interpersonal skills.
- Willingness to work through conflicts with openness.
- Ability to work independently and collaborate with others in a team environment.
- Ability to achieve results with a focus on innovation, problem solving, and action.
TO APPLY GO TO http://goo.gl/srFpcz
Customer Care Representative in Florham Park, New Jersey
Primary Location: United States-New Jersey-Florham Park
Function: LOSC - Logistics, Supply Chain & Customer Service
Job Type: Standard
Shift: Day Job
Organization: NTS-Information Services & SC Operations
BASF is the world’s leading chemical company – The Chemical Company. We combine economic success, social responsibility and environmental protection. Through science and innovation we enable our customers in almost all industries to meet the current and future needs of society. Our products and system solutions contribute to conserving resources, ensuring healthy food and nutrition and helping to improve quality of life. We have summed up this contribution in our corporate purpose: We create chemistry for a sustainable future.
Responsibilities of a Customer Care Representative include but are not limited to:
Develop and maintain customer relationships for North American customer base including Mexico and Canada. Day to day account management includes:
- Effectively and efficiently manage order to cash process activities such as expediting, basic returns, back order monitoring, sample and zero-dollar orders, consignment order process, and removing obstacles that may impact customer requirements and BASF’s ability to satisfy them.
- Understand and follow customer Non-Conformance process.
- Complete material availability inquiries and price discrepancy reporting.
- Perform concise and timely accounts receivables reconciliation.
- Contribute directly to supply chain initiatives of Days Sales Outstanding (DSO) including managing slow moving or aged inventory reduction via direct interaction with sales/product management and customers.
- Provide consistent quality service and act as a liaison for customers and external service providers.
- Understand and enforce stated business rules and raise awareness to situations where resolution requires cross functional coordination
Qualifications - BASF recognizes institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent
Requirements
- Completed Bachelor's degree by December 2013 or May 2014 is required
- Computer proficiency with the Microsoft Office suite of products (Excel/Word) and web-based applications
- Demonstrated ability to handle multiple PC applications
- Ability to interact with the customer in a helpful and friendly manner and to understand customer needs
- Ability to work well in a team environment
- Ability to set priorities and manage time in a dynamic work environment
- Strong oral and written communication skills
- Strong problem solving skills
Desired:
- Degree in Supply Chain management or Logistics. Knowledge and understanding of supply chain process, materials planning
- Knowledge and/or skills in SAP
- Developed business acumen
- Knowledge of Non Conformance Management (NCM) process
- Basic knowledge of consignment, VMI and customer portals, and eCommerce
- APICS certification or working towards APICS certification
- Ability to read, write and speak a foreign language is desirable (Spanish Preferred)
BASF recognizes Institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.
TO APPLY GO TO http://goo.gl/63wYcz
Function: LOSC - Logistics, Supply Chain & Customer Service
Job Type: Standard
Shift: Day Job
Organization: NTS-Information Services & SC Operations
Job Segments: Recruiting, Customer Service Representative, Customer Service, ERP, Logistics, Human Resources, Technology, Operations
BASF is the world’s leading chemical company – The Chemical Company. We combine economic success, social responsibility and environmental protection. Through science and innovation we enable our customers in almost all industries to meet the current and future needs of society. Our products and system solutions contribute to conserving resources, ensuring healthy food and nutrition and helping to improve quality of life. We have summed up this contribution in our corporate purpose: We create chemistry for a sustainable future.
Responsibilities of a Customer Care Representative include but are not limited to:
Develop and maintain customer relationships for North American customer base including Mexico and Canada. Day to day account management includes:
- Effectively and efficiently manage order to cash process activities such as expediting, basic returns, back order monitoring, sample and zero-dollar orders, consignment order process, and removing obstacles that may impact customer requirements and BASF’s ability to satisfy them.
- Understand and follow customer Non-Conformance process.
- Complete material availability inquiries and price discrepancy reporting.
- Perform concise and timely accounts receivables reconciliation.
- Contribute directly to supply chain initiatives of Days Sales Outstanding (DSO) including managing slow moving or aged inventory reduction via direct interaction with sales/product management and customers.
- Provide consistent quality service and act as a liaison for customers and external service providers.
- Understand and enforce stated business rules and raise awareness to situations where resolution requires cross functional coordination
Qualifications - BASF recognizes institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent
Requirements
- Completed Bachelor's degree by December 2013 or May 2014 is required
- Computer proficiency with the Microsoft Office suite of products (Excel/Word) and web-based applications
- Demonstrated ability to handle multiple PC applications
- Ability to interact with the customer in a helpful and friendly manner and to understand customer needs
- Ability to work well in a team environment
- Ability to set priorities and manage time in a dynamic work environment
- Strong oral and written communication skills
- Strong problem solving skills
Desired:
- Degree in Supply Chain management or Logistics. Knowledge and understanding of supply chain process, materials planning
- Knowledge and/or skills in SAP
- Developed business acumen
- Knowledge of Non Conformance Management (NCM) process
- Basic knowledge of consignment, VMI and customer portals, and eCommerce
- APICS certification or working towards APICS certification
- Ability to read, write and speak a foreign language is desirable (Spanish Preferred)
BASF recognizes Institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.
TO APPLY GO TO http://goo.gl/63wYcz
Administrative Technician in Washington
Position Overview:
This position will provide administrative support for BPA’s Transmission Services systems within the Munro Dispatch group (TOV) located in Mead, Washington.
Position Responsibilities include but not limited to:
Copy, sort and distribute Dispatcher Standing Orders (DSO)
Copy Credit Card Reconciliation documents, sort and distribute come-back copies
Print and distribute Project Requirements Diagrams (PRD)
Assist in creating new individual files for cyber and physical access
Assist in payroll filing and data entry on employee tracking spreadsheets
Post Office runs
Assist in placing Ross Warehouse orders within Asset Suite software
First Aid station inventory and restock
Stock room inventory
Coordinate travel arrangements for TOV staff, including processing of travel reimbursement claims using Concur
Assist in updating files for new fiscal years and the calendar years for payroll files
Assist in updating forms when bringing on new employee, change of address, employee retirement (i.e., Making new employee file folders; update Occupant Emergency Plan (OEP) address list; Safety award list; HRMis ID list; Phone list, Travel Card list, etc.)
Assist with preliminary preparation of payroll input (timekeeping duties).
Assist in making On-the-Spot (OTS) Award Certificates
| Qualifications: |
Position Requirements:
Education/Experience:
High School Diploma or GED required
2+ years of related administrative/customer service experience or equivalent combination is required.
Proficiency with Microsoft Office Suite products, such as Word, Excel, PowerPoint and Outlook (MS Office 2010 proficiency required).
General Requirements:
Ability to organize, plan and prioritize daily work load
Strong attention to detail, with an emphasis on accuracy is required
Demonstrate a willingness and ability to learn and the flexibility to change priorities
Produce quality work under pressure and in tight timelines
Additional Requirements:
Position is part-time; 4 hour days, 5 days per week
This position is not eligible for off-site work
Will be expected to complete training on Concur, HRMIS and Asset Suite (BPA internal systems), and be proficient in these systems as a core component of this position.
Valid state driver’s license.
BPA Provided Training:
Asset Suite
Concur
HRMIS - BPA time entry system
TO APPLY GO TO http://goo.gl/SbTfPB
|
Customer Service Representatives in Spokane, Washington
Premera Operations encompasses everything from Customer Service, Claims, National Accounts, and Membership & Billing, to the Kaizen Promotion Office, which is responsible for coordinating the implementation of Lean at Premera.
Job Summary:
Actively participates in new hire training program and meets development milestones. Provides outstanding customer service support through communicating accurate information and thorough documentation of all conversations.
Answers incoming inquires from all customers.
Provide accurate, complete and timely information pertaining to member policies and coverage.
Conduct research to provide claims status, as well as investigate routine requests and escalate all call issues as required.
Follow up with all inquiries. Inquiries handled at this level are simple and routine, with direct guidance provided.
Demonstrate Premera’s Core Value of Customer Care: We anticipate, listen and respond to our customers’ needs.
Responsibilities:
1. Actively participate in new hire training program.
2. Develop core skills in preparation for taking customer service calls.
3. Meet minimum CSR performance requirements.
4. Demonstrate ability to work independently upon completion of training.
5. Accountable for phone based customer service in the course of providing first call and/or email resolution, as well as caller education, through clear and accurate exchange of information.
6. Multi-task and keyboard while researching, following-up, resolving and documenting issues of each call through efficient use of communication skills and navigating between multiple systems and tools.
7. Timely follow up on pended items and routes incoming paperwork to correct departments for completion.
8. Route claims to Claims department and Membership and Billing department as appropriate.
9. Understand medical terms and communicate standard medical terms to customers.
10. Work with highly sensitive information while maintaining Personal Protected Information (PPI) requirements.
11. Conduct routine research with understanding and knowledge of medical, pharmacy, and Blue Cross Blue Shield Association guidelines and policies.
12. Other duties as assigned.
Minimum Qualifications:
1. 2 years previous customer service experience serving customers and interacting with the public
2. PC skills to include the ability to navigate and keyboard through a variety of systems
3. Strong written and interpersonal communication skills with ability to articulate messages and information clearly and accurately
4. Demonstrated ability to work in a structured/regulated and fast paced environment with rigorous performance metrics
5. Must have the ability to multi-task, prioritize and organize work
6. Ability to work flexible work schedules when required
Additional Qualifications Preferred
1. 2 years of college level courses or equivalent experience
2. Phone related customer service experience
3. Healthcare, benefits, call center, claims processing or Facets experience
4. Ability to understand and communicate standard medical terms to customers
Working Conditions:
Work is performed within a normal call center office environment with ambient temperatures and involving occasional reaching, stretching, bending and moving about.
TO APPLY GO TO http://goo.gl/QchHQo
Job Summary:
Actively participates in new hire training program and meets development milestones. Provides outstanding customer service support through communicating accurate information and thorough documentation of all conversations.
Answers incoming inquires from all customers.
Provide accurate, complete and timely information pertaining to member policies and coverage.
Conduct research to provide claims status, as well as investigate routine requests and escalate all call issues as required.
Follow up with all inquiries. Inquiries handled at this level are simple and routine, with direct guidance provided.
Demonstrate Premera’s Core Value of Customer Care: We anticipate, listen and respond to our customers’ needs.
Responsibilities:
1. Actively participate in new hire training program.
2. Develop core skills in preparation for taking customer service calls.
3. Meet minimum CSR performance requirements.
4. Demonstrate ability to work independently upon completion of training.
5. Accountable for phone based customer service in the course of providing first call and/or email resolution, as well as caller education, through clear and accurate exchange of information.
6. Multi-task and keyboard while researching, following-up, resolving and documenting issues of each call through efficient use of communication skills and navigating between multiple systems and tools.
7. Timely follow up on pended items and routes incoming paperwork to correct departments for completion.
8. Route claims to Claims department and Membership and Billing department as appropriate.
9. Understand medical terms and communicate standard medical terms to customers.
10. Work with highly sensitive information while maintaining Personal Protected Information (PPI) requirements.
11. Conduct routine research with understanding and knowledge of medical, pharmacy, and Blue Cross Blue Shield Association guidelines and policies.
12. Other duties as assigned.
Minimum Qualifications:
1. 2 years previous customer service experience serving customers and interacting with the public
2. PC skills to include the ability to navigate and keyboard through a variety of systems
3. Strong written and interpersonal communication skills with ability to articulate messages and information clearly and accurately
4. Demonstrated ability to work in a structured/regulated and fast paced environment with rigorous performance metrics
5. Must have the ability to multi-task, prioritize and organize work
6. Ability to work flexible work schedules when required
Additional Qualifications Preferred
1. 2 years of college level courses or equivalent experience
2. Phone related customer service experience
3. Healthcare, benefits, call center, claims processing or Facets experience
4. Ability to understand and communicate standard medical terms to customers
Working Conditions:
Work is performed within a normal call center office environment with ambient temperatures and involving occasional reaching, stretching, bending and moving about.
TO APPLY GO TO http://goo.gl/QchHQo
Service Desk Technician in Chapman University
Required:
Associate or Bachelor’s Degree. One to two year’s prior experience in a technical support position. One to two year’s prior experience providing personal computer repair and configuration.
Excellent oral and written communication skills with the ability to translate technical terms into non-technical terms and highly professional attitude.
Technical troubleshooting skills, analytical reasoning and determining when to escalate issues appropriately.
Clearly listen/read and interpret customers’ needs. Ability to carry out duties and responsibilities in a timely manner.
Ability to work equally effective as an individual and part of a team. Strong commitment to customer service.
Ability to formulate and communicate logical and sound conclusions and recommendations.
Good phone communication skills.
Ability to prioritize duties when faced with interruptions, distractions and a fluctuating workload. Excellent interpersonal skills with a diverse group of individuals at all organizational levels.
Basic understanding of Ethernet networking principles and connectivity.
Desired:
Prior experience using a Service Desk software package such as LANDesk.
At least two year’s prior experience with desktop support for Microsoft Windows 7 operating systems. At least two year’s prior experience with desktop support for Macintosh OS X operating systems. A+ Certification. HDI Support Center Analyst Certification.
Microsoft Certification. Knowledge of Black Board, Web Advisor, Datatel, PeopleSoft software.
Notice to Applicants:
This position will be posted for a minimum of 5 business days and may close at any time after that without prior notice.
Successful completion of criminal background and DMV checks required for final candidate.
For instruction go to http://goo.gl/v1oT0K
For registration go to http://goo.gl/lgypX3
Medical Records Clerk in Washington-Spokane
Providence Health & Services is a not-for-profit organization extending across a five-state area – from Alaska through Washington, Montana, Oregon, and into Southern California. Providence employs more than 51,000 employees, and operates 27 acute care hospitals, and more than 35 non-acute health care facilities, as well as physician clinics, health plans, and numerous other health and education services. Providence Health & Services is an equal opportunity employer who provides competitive benefits, a drug-free workplace and supports work/life balance.
This is a full time position for Northwest Heart and Lung. Hours are Mon-Fri from 8-4:30 and position is located at the Heart Institute.
We are seeking a detailed individual to organize and maintain patient medical records.
In this position you will:
- File, assemble, and retrieve confidential patient records
- Manages the release of information, HIPPA and Protected Health Information (PHI)
- Be responsible for responding to inquiries from physicians, patients, and staff
- Scan all correspondence, lab, and x-ray reports as well as dictated notes
- Make folders for new patient records, perform audits, and assist physicians in locating records
Required qualifications for this position include:
- High School diploma or equivalent
- One year of experience working in a medical setting.
- Experience in medical office or related record-keeping position
- Knowledge of medical terminology and medical record laws
- Knowledge of HIPAA requirements
Preferred qualifications for this position include:
- Associate’s or Bachelor’s degree
- Knowledge of an Electronic Medical Record (EMR) system
- Proficiency with Microsoft Word and Excel
- RHIT/RHIA certified
To apply go to http://goo.gl/bnNt2O
Customer Service Representative in New Jersey Chester
Join Reckitt Benckiser and you’ll join a global CPG powerhouse, whose Powerbrands hold No. 1 positions in seven worldwide market categories. We’ve built our success on a quick-thinking, fast-acting culture, so you can look forward to a role that will have real impact on a business that continues to outpace the global markets.
This position is responsible for the daily management of a category of customers; providing daily order management for
Responsibilities:
- Monitors orders throughout the order to cash process ensuring customer requirements and RB objectives are met
- Answers incoming inquiries from customers, Sales, and brokers regarding orders and order status, order cuts, and potential issues; resolves issues effectively and efficiently
- Coordinates with Transportation, Operations, and Custom Manufacturing to ensure customer satisfaction
- Reconciles system discrepancies to ensure proper customer billing; coordinates with Credit to resolve potential invoice or deduction issues
- Coordinates with Class of Trade Business Analyst on customer logistical opportunities
- Effectively interacts with external departments such as Demand Planning, Product Supply, and Trade Marketing to ensure knowledge of product availability
- Coordinates throughout the organization to identify opportunities to remove touches from the system, striving for workload efficiencies
- Assists in identifying opportunities for improvement with assigned customers
Qualifications
: - Must have a B.S. Degree in Business, Supply Chain Management, or related area
- Strong experience in Customer Service required. Experience in a related environment (Demand Planning, Promotion
- Planning, CRP as examples) a strong plus
- Demonstrated ability to work well with others and individually
- High proficiency with computer systems and software applications
- Strong analytical and Excel skills
- Superior communication skills
- Exceptional analytical and problem-solving skills
Expect responsibility. Expect challenges. Above all, expect rewards. And expect them all much sooner than you would anywhere else. Apply now and see just how much responsibility you’ll enjoy.
To register go to http://goo.gl/2Hnvpg
IT Security Reseller in Borehamwood
Established as one of the leading IT Security Specialists in the Reseller market - nationally and internally. Demonstrating an award-winning reputation, our client has grown from strength to strength from boasting some of the best sales individuals in the market as well the largest and most loyal Blue chip clients available today.
Job
Sales Executives to join their mid-market sales team at their luxurious Headquarters in Farnborough. Sales Executives will be responsible for selling the organisation's entire portfolio of IT Security Technology targeting small-medium businesses within the UK to build up a fresh portfolio of clients, and add to your own business pipeline.
Sales Executives will need to show a resilient attitude as well as a confident telephone manner and the ability to learn, to take full advantage of this fantastic opportunity to join a thriving organisation.
To Apply
Sales Executives must have 1-2 years experience working within a B2B telesales environment where you have shown the ability and organisation to work against strict cash-based targets, and show a hunger to want to earn as much money as possible!!
Any experience working within the IT Sales arena will be of special interest - and give you the ability to hit the ground running.
Package
Sales Executives will receive a fantastic starter basic salary of £20000-£22000 and have the opportunity to earn more than £40000 in your first year of employment as well as full product and sales training.
Please email a copy of your CV to nav.shoker@penguinrecruitment.co.uk or alternatively call Nav Shoker on 0121 442 3920 for more information.
Job
Sales Executives to join their mid-market sales team at their luxurious Headquarters in Farnborough. Sales Executives will be responsible for selling the organisation's entire portfolio of IT Security Technology targeting small-medium businesses within the UK to build up a fresh portfolio of clients, and add to your own business pipeline.
Sales Executives will need to show a resilient attitude as well as a confident telephone manner and the ability to learn, to take full advantage of this fantastic opportunity to join a thriving organisation.
To Apply
Sales Executives must have 1-2 years experience working within a B2B telesales environment where you have shown the ability and organisation to work against strict cash-based targets, and show a hunger to want to earn as much money as possible!!
Any experience working within the IT Sales arena will be of special interest - and give you the ability to hit the ground running.
Package
Sales Executives will receive a fantastic starter basic salary of £20000-£22000 and have the opportunity to earn more than £40000 in your first year of employment as well as full product and sales training.
Please email a copy of your CV to nav.shoker@penguinrecruitment.co.uk or alternatively call Nav Shoker on 0121 442 3920 for more information.
Hays Trainee Recruitment Consultant
For certain roles a Jan 2014 start date might be more desirable now.
Aspiring Recruiting Expert
Transform Lives & Businesses
At Hays we believe that the right job can transform a person's life. And the right person can
transform a business. This is the magic of recruiting, and it's what we do every day.
Join us, the world's leading recruiting experts in qualified, professional and skilled work.
Be part of the trusted consultancy that achieves a lasting impact by understanding our customers and providing deep expertise across a wide spectrum of industries and sectors.
We believe it is vital to look beyond skills and experience to find the right cultural fit.
We want the best people to join our business - aspiring experts, who are driven to help
individuals, companies and industries to flourish.
You may be a graduate or have previous commercial experience, whatever the case you are ambitious to earn the trust and long-term loyalty of our customers.
Our unique training and development programme will sharpen your sales and consultancy
skills and hone your commercial acumen and experience.
At every stage of your career you will be supported to develop and deliver unparalleled expertise to power the world of work.
Contact Lauren.Green@hays.com
Aspiring Recruiting Expert
Transform Lives & Businesses
At Hays we believe that the right job can transform a person's life. And the right person can
transform a business. This is the magic of recruiting, and it's what we do every day.
Join us, the world's leading recruiting experts in qualified, professional and skilled work.
Be part of the trusted consultancy that achieves a lasting impact by understanding our customers and providing deep expertise across a wide spectrum of industries and sectors.
We believe it is vital to look beyond skills and experience to find the right cultural fit.
We want the best people to join our business - aspiring experts, who are driven to help
individuals, companies and industries to flourish.
You may be a graduate or have previous commercial experience, whatever the case you are ambitious to earn the trust and long-term loyalty of our customers.
Our unique training and development programme will sharpen your sales and consultancy
skills and hone your commercial acumen and experience.
At every stage of your career you will be supported to develop and deliver unparalleled expertise to power the world of work.
Contact Lauren.Green@hays.com
Sales Support Executive in Swindon
Adecco Cheltenham are currently recruiting for a Sales Executive to work for a leading provider of school management solutions and professional development services. The position is primarily for 3 months, however the role will turn into a permanent position for the right candidate.
Your day to day duties would be:
- Following up admin after a sales call (sending emails containing correct documentation to the relevant parties).
- Sending examples of the company's products to prospect clients.
- Compiling and categorising paperwork for 2 sales staff.
- Answering in-bound query calls from clients.
The skills you should possess to be successful in this role:
- Communication skills.
- Strong administration skills.
- Experience in telephone based customer service.
This is an excellent opportunity for someone looking to start a career in sales. This could suit a graduate.
Call Steve Smaylen TODAY on 01242 579890
Your day to day duties would be:
- Following up admin after a sales call (sending emails containing correct documentation to the relevant parties).
- Sending examples of the company's products to prospect clients.
- Compiling and categorising paperwork for 2 sales staff.
- Answering in-bound query calls from clients.
The skills you should possess to be successful in this role:
- Communication skills.
- Strong administration skills.
- Experience in telephone based customer service.
This is an excellent opportunity for someone looking to start a career in sales. This could suit a graduate.
Call Steve Smaylen TODAY on 01242 579890
IT Sales Executive in Basingstoke
LEADING SYSTEMS INTEGRATOR
Penguin Recruitment is currently seeking 2x IT Sales Executives to join Europe's leading supplier of cutting-edge IT Security Technology and Services in to the Large Enterprise and Blue-Chip market space.
The Sales Executives' responsibilities will largely cover new business development in to new territories and verticals, working alongside External Account Managers to bring on new and fruitful business accounts.
Sales Executives will be extremely pro-active, targeted at 100+ dial outs a day, however will still incorporate a consultative approach to design a custom solution based around the client's requirements.
To apply Sales Executives will require a strong and professional telephone manner in addition to:
-A minimum of 18-24 months experience within a B2B Telemarketing or Internal Sales role ideally working for an IT Reseller or Distributor
-A resilient and motivated personality that will allow you to thrive within a pressured sales environment
-A passion to enter and develop within the IT Sales Channel
-A commutable distance to Basingstoke
Package
-Starting basic salary of £20000-£21000
-Realistic 1st year OTE in excess of £32000
-Pension
-BUPA Healthcare
-Life Insurance
-Dental Plan
-25 Days Holiday + National Holidays
-Full Product Training
-Free Parking
-Subsidised Lunches
-Structured Career Progression (Internal Programme)
Please email a copy of your CV to nav.shoker@penguinrecruitment.co.uk or alternatively call Nav Shoker on 0121 442 3920 for more information.
Penguin Recruitment is currently seeking 2x IT Sales Executives to join Europe's leading supplier of cutting-edge IT Security Technology and Services in to the Large Enterprise and Blue-Chip market space.
The Sales Executives' responsibilities will largely cover new business development in to new territories and verticals, working alongside External Account Managers to bring on new and fruitful business accounts.
Sales Executives will be extremely pro-active, targeted at 100+ dial outs a day, however will still incorporate a consultative approach to design a custom solution based around the client's requirements.
To apply Sales Executives will require a strong and professional telephone manner in addition to:
-A minimum of 18-24 months experience within a B2B Telemarketing or Internal Sales role ideally working for an IT Reseller or Distributor
-A resilient and motivated personality that will allow you to thrive within a pressured sales environment
-A passion to enter and develop within the IT Sales Channel
-A commutable distance to Basingstoke
Package
-Starting basic salary of £20000-£21000
-Realistic 1st year OTE in excess of £32000
-Pension
-BUPA Healthcare
-Life Insurance
-Dental Plan
-25 Days Holiday + National Holidays
-Full Product Training
-Free Parking
-Subsidised Lunches
-Structured Career Progression (Internal Programme)
Please email a copy of your CV to nav.shoker@penguinrecruitment.co.uk or alternatively call Nav Shoker on 0121 442 3920 for more information.
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