| This position is the point of contact for customers and acts with good judgment and high motivation to represent the customer experience team with a focus on exceeding customer expectations. This position performs extensive work in the company’s billing and operations database systems. Responsibilities: |
- Answer customer sales calls and set up new customer accounts.
- Enter and process customer orders and work request.
- Respond to all customer email inquiries and website support questions.
- Respond to and resolve customer billing inquiries.
- Perform accounts receivable duties including posting daily cash receipts.
- Work occasional evenings and weekends at community outreach events.
- Other duties as assigned.
- Bachelor’s degree preferred.
- Clean WA State Drivers License
- One or more years of experience in customer service preferred.
- Excellent computer skills.
- Strong listening skills.
- Excellent writing skills.
- Professional phone manner.
- Commitment to providing exemplary service with uncompromising integrity.
- Excellent communication and interpersonal skills.
- Willingness to work through conflicts with openness.
- Ability to work independently and collaborate with others in a team environment.
- Ability to achieve results with a focus on innovation, problem solving, and action.
TO APPLY GO TO http://goo.gl/srFpcz