Join Reckitt Benckiser and you’ll join a global CPG powerhouse, whose Powerbrands hold No. 1 positions in seven worldwide market categories. We’ve built our success on a quick-thinking, fast-acting culture, so you can look forward to a role that will have real impact on a business that continues to outpace the global markets.
This position is responsible for the daily management of a category of customers; providing daily order management for
Responsibilities:
- Monitors orders throughout the order to cash process ensuring customer requirements and RB objectives are met
- Answers incoming inquiries from customers, Sales, and brokers regarding orders and order status, order cuts, and potential issues; resolves issues effectively and efficiently
- Coordinates with Transportation, Operations, and Custom Manufacturing to ensure customer satisfaction
- Reconciles system discrepancies to ensure proper customer billing; coordinates with Credit to resolve potential invoice or deduction issues
- Coordinates with Class of Trade Business Analyst on customer logistical opportunities
- Effectively interacts with external departments such as Demand Planning, Product Supply, and Trade Marketing to ensure knowledge of product availability
- Coordinates throughout the organization to identify opportunities to remove touches from the system, striving for workload efficiencies
- Assists in identifying opportunities for improvement with assigned customers
Qualifications
: - Must have a B.S. Degree in Business, Supply Chain Management, or related area
- Strong experience in Customer Service required. Experience in a related environment (Demand Planning, Promotion
- Planning, CRP as examples) a strong plus
- Demonstrated ability to work well with others and individually
- High proficiency with computer systems and software applications
- Strong analytical and Excel skills
- Superior communication skills
- Exceptional analytical and problem-solving skills
Expect responsibility. Expect challenges. Above all, expect rewards. And expect them all much sooner than you would anywhere else. Apply now and see just how much responsibility you’ll enjoy.
To register go to http://goo.gl/2Hnvpg